State Farm® Insurance Agent Brian Chambers
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Katy Lynch
November 15, 2024
5
out of
5
rating by Katy Lynch
"Jane helped me with excellent customer service. She was cheerful, clear and concisely explained my options and helped me quickly get signed up for renter's insurance. A real gem!"
We responded:
"Katy, thank you for your wonderful review! I'm glad Jane could provide you with such cheerful and clear service. It's great to know she helped you quickly get set up with renter's insurance. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
Viki S
November 15, 2024
5
out of
5
rating by Viki S
"Hi met with Jane Cloninger to update auto insurance and now I am getting Life Insurance. Jane made the process so easy to understand, explained in detail in a way that was EASY to understand. Highly recommend contacting Jane Cloninger for any of your insurance needs. Best customer service I have ever received. I was dreading working on the insurance, but Jane helped me through. Hung up feeling like she was a friend and resolved all my concerns. BEST call ever!"
We responded:
"Viki, thank you for sharing your experience! I'm glad Jane could make updating your auto insurance and getting life insurance so straightforward. It's wonderful to know she provided clear explanations and exceptional customer service. We appreciate your recommendation and are always here to help with any future insurance needs. - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
Gale R Simpson
September 16, 2024
5
out of
5
rating by Gale R Simpson
"I have been with State Farm for a few years now and the customer service is outstanding! Prices seem fair. Recently got a call from Jane Cloninger stating my mortgage bank didn't have the correct information for payment on my insurance. Jane was quick to send State Farm Insurance information on my behalf. Along with that she called me to inform me of the call which I will be checking into. Again, Brian Chambers group is always taking great care of my interest!"
Kyle Lei
August 16, 2024
5
out of
5
rating by Kyle Lei
"I love working with Brian Chambers and his staff, especially Jane. As a first-time home buyer, I was overwhelmed by the numerous property insurance options and different coverage selections. Thankfully Jane was there to customize a plan for me to suit exactly what I needed, and to help me avoid repeat coverage under other policies. As for my auto policy with State Farm, I've had other agents in the past who scoffed at providing a hypothetical quote. For example, to add another car to an existing policy. Not with Jane. She made every effort to provide me a realistic hypothetical quote, including working out all potential discounts to help me make an informed decision before buying another car."
We responded:
"Hey Kyle, Thanks for the awesome review! I'm glad to hear that Jane was able to help you navigate your property insurance options and customize a plan that fits your needs. It's great that she could also provide a realistic hypothetical quote for your auto policy. We appreciate your trust in our office and are here for any future needs or questions. - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
rushi butley
July 27, 2024
5
out of
5
rating by rushi butley
"Liz is exceptional, she gave me the best pricing for insurance and she was so patient while explaining everything. It was my first time buying insurance and she made sure I don't miss on anything, that too on Friday evening :), hats off. Thank you again Liz."
We responded:
"Hey Rushi! Thanks a ton for your awesome review! We're so glad Liz could help you out and make your first insurance experience a breeze, even on a Friday evening! We'll make sure to pass on your kind words to her. If you ever need anything else, don't hesitate to reach out! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
suley dayana arias rojas
July 16, 2024
5
out of
5
rating by suley dayana arias rojas
"Amazing !"
We responded:
"Thank you for the amazing review, Suley! We are here for all your insurance needs whenever you need us. - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
Sonora Hetrick
July 9, 2024
5
out of
5
rating by Sonora Hetrick
"Jane helped me sign up for renters insurance. She was helpful, and was proactive with making sure I was set up on time."
We responded:
"Thank you, Sonora, for sharing your experience with Jane! We're delighted to hear you found her helpful and proactive in setting up your renters insurance on time. We're grateful for your kind words and glad we could assist you. If you ever need anything else, feel free to reach out to our office. Brian Chambers - State Farm Insurance Agent, Seattle, WA"
Joshua Mendoza
June 9, 2024
5
out of
5
rating by Joshua Mendoza
"The best insurance company, they offer the best coverage"
We responded:
"Joshua, we're thrilled you found our insurance coverage to be the best! Providing top-notch protection for our clients is our priority, and we're grateful for your positive feedback. If you ever need assistance or have questions, feel free to reach out to our office. Brian Chambers - State Farm Insurance Agent, Seattle, WA"
Trademark DJ Entertainment
June 4, 2024
5
out of
5
rating by Trademark DJ Entertainment
"Chambers State Farm offers a comprehensive range of coverage options that has something to suit everyone. Super recommended!!!"
We responded:
"Thank you for your glowing review! I'm pleased to hear that you found our comprehensive coverage options suitable for your needs. We're grateful for your recommendation and look forward to assisting you with all your insurance needs in the future! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
China WIlson
June 3, 2024
1
out of
5
rating by China WIlson
"Zero stars I would like to preface this review but stating I am sure like many of you when you audit reviews you account for perfect ratings being bought and the most negative ratings being an angry customer venting. I am purely sharing my experience with this agency so you can make an informed decision about where you take your business. For context we are two mid 40’s drivers, no tickets, no accidents. We were carrying multiple policies (2 vehicles and home owners). We do not price shop insurances, bouncing around. We have carried these policies for multiple years with this agency. We chose a west Seattle agency because we reside in west Seattle. We have high credit scores. These are all important factors. We were just given a call that myself and the vehicle I drive would be dropped from our coverage. So here is the story of why I was dropped: I had to make a claim with State farm because while I was getting gas, a woman exited the convenience store jumped into her car and reversed into me. I was outside my car because I was pumping gas. She asked to make repairs off insurance. This made me very uncomfortable. We exchanged info and I made a claim to get my car fixed. Very cut and dry. At a gas station, not in my car, all on video. I had the misfortune approximately a month later of being rear ended. I was in stop and go traffic exiting off of I90 onto Highway 18. Anyone familiar with that drive knows you roll for miles before you can turn onto 18. So thats what I was doing, rolling for miles. For some reason, the driver behind me decided he wasn’t going to stop and crashed right into me. I had my brake fully applied and had appropriate space between myself and the driver in front of me. So I did not bounce into them. We exchanged info, the driver apologized and I went home. I contacted his insurance directly but could not get a hold of anyone so I reached out to state farm. I was told it was best to go directly through his insurance so that I would not have to pay my deductible. However I asked them to proceed since no one would return my call at his insurance company. I paid two separate deductibles and was told that after they sorted the claims if I was not at fault I would get my deductibles reimbursed. I went to the shop they preferred. I did not claim my rental car reimbursement and I made no medical claims on either accident. The vehicle was repaired and I was eventually reimbursed both deductibles. I was then dropped by my insurance. They were very “polite” and blamed it on underwriting. So I looked into underwriting. This is an example for context not my particular situation. cont next post Happy to post my call records— what call?"
We responded:
"Thank you for sharing your experience. We understand your frustration about being dropped from coverage. We've reviewed the situation with our underwriting department and reached out to discuss the details further. We value your business and apologize that your experience fell short of our usual high standards. Our agency strives to provide excellent customer service and guidance. The insurance industry has undergone significant changes recently, impacting rates, eligibility, and underwriting decisions nationwide. We'd love to help you find the best coverage options moving forward. Please return our call so we can talk about your situation and explore your options. warmly, Brian Chambers"
Esmeralda Lopez
May 31, 2024
5
out of
5
rating by Esmeralda Lopez
"Liz Trujillo was exceptionally helpful. I had some questions and she answer them respectfully and professionally. I would definitely recommend working with her if you need insurance! I really appreciate it. Thank you Liz!"
We responded:
"Esmeralda, thank you for such kind feedback about Liz! She is an exceptional asset to our team who ensures we are providing red carpet service to all of our customers! We are always here so please reach out if you need anything additional! Thank you! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
Robert Yi
May 30, 2024
5
out of
5
rating by Robert Yi
"Jane is extremely helpful, knowledgeable and such a happy personality. Thanks for your help!"
We responded:
"Robert, I'm thrilled to hear you found Jane extremely helpful, knowledgeable, and a happy personality! We're pleased to have provided you with top-notch service and appreciate your positive feedback. If you ever need assistance in the future, feel free to reach out. Brian Chambers - State Farm Insurance Agent, Seattle, WA"
Mylo Velasco
May 28, 2024
5
out of
5
rating by Mylo Velasco
"Liz was soo helpful and nice she was able to help me get better auto and renters insurance than what i had before moving up here to Washington. Thank you liz again so much!!"
We responded:
"Mylo, I'm thrilled to hear that Liz provided you with better auto and renters insurance options in Washington! We're grateful for your positive feedback and glad you had a pleasant experience with us. Thank you for choosing our office! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
sarai Trujillo
May 28, 2024
5
out of
5
rating by sarai Trujillo
"Liz provided me with really good service. I was having trouble figuring something about my insurance she explained everything took her time. I was great working with her. She was a lot of help"
We responded:
"Sarai, I'm pleased to hear that you found Liz's explanations helpful and that you had a great experience working with her. Our team is grateful for your kind words, and we're glad we could assist you with your insurance needs. If you have any more questions in the future, feel free to reach out! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
J N
May 20, 2024
5
out of
5
rating by J N
"Danelle Laney was exceptionally helpful and provided the documents I needed within minutes. Thanks for your excellent service."
We responded:
"Your 5 star review means a lot to us! I'm pleased to hear that Danelle was exceptionally helpful and provided the documents you needed promptly. - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
Corbin Foster
May 18, 2024
5
out of
5
rating by Corbin Foster
"Eli was incredibly helpful in assessing my insurance needs and evaluating how I could save money by optimizing my policy. I’m impressed by how knowledgeable and patient he was. Whether you’re shopping for a new policy or making changes to the one you have, give these folks a call!"
We responded:
"Corbin, We're pleased to hear that Eli provided knowledgeable and patient assistance in optimizing your policy to save you money. We're grateful for your positive feedback and look forward to assisting with any future insurance needs you may have! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
Nicholas Piloto
May 15, 2024
4
out of
5
rating by Nicholas Piloto
"Tyson and Jane worked hard for me!"
We responded:
"Nicholas, I'm pleased to hear that Tyson and Jane worked hard for you! We're grateful for your acknowledgment of their dedication. At our office, ensuring top-notch service is our priority, and we're elated that you had a positive experience with us. If you ever need assistance in the future, feel free to reach out. Brian Chambers - State Farm Insurance Agent, Seattle, WA"
Sophie C
May 12, 2024
5
out of
5
rating by Sophie C
"Jane Cloninger is our agent and she is super nice! She is quick in response and professional in the area. Even talk with her is a great pleasure since she is always listen to me and give a great and cheerful advices. I really recommend Jane."
We responded:
"Shufang, your enthusiastic review brightened our day! I'm thrilled to hear that Jane provided you with quick, professional, and cheerful service. We're grateful for your recommendation and look forward to assisting you with all your insurance needs. Thank you for choosing our office! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
Ryan McCann
May 10, 2024
5
out of
5
rating by Ryan McCann
"Alexa is super kind and helpful!! She was able to answer all my questions and help understand everything :) one of the best agents ever!!"
We responded:
"Ryan, I'm thrilled to hear that Alexa provided you with exceptional service and answered all your questions! We're pleased to have one of the best agents on our team. Thank you for your kind words, and we're here for all your insurance needs! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
andrew beduhn
May 9, 2024
5
out of
5
rating by andrew beduhn
"Tyson was Thorough , Straightforward and Extremely helpful. Definitely recommend"
We responded:
"Andrew, I'm happy you found Tyson to be helpful! We're pleased to have met your expectations and appreciate your recommendation."
Lisa George
May 9, 2024
5
out of
5
rating by Lisa George
"So happy with this agency since relocating from another state. Out of all of my experiences over the years being with State Farm, the agents here have been a pleasure to speak with & have all provided excellent service. Jane has been very helpful with prompt attention that deserves 10 stars!"
We responded:
"Lisa, your review brings us immense joy! We are pleased to hear that Jane provided you with excellent service and prompt attention. We are grateful for your kind words and look forward to assisting you with all your insurance needs in the future! Brian Chambers - State Farm Insurance Agent, Seattle, WA"
Elizabeth
May 9, 2024
5
out of
5
rating by Elizabeth
"Riley was super helpful when I spoke to him this afternoon about my billing. I would highly recommend reaching out to Riley with Brian Chambers State Farm for any quotes, questions or concerns,"
We responded:
"Elizabeth, I'm thrilled to hear that Riley provided super helpful assistance with your billing questions! I'm pleased to know you would highly recommend reaching out to Riley for any quotes or concerns. We're grateful for your positive feedback and look forward to assisting you further. Brian Chambers - State Farm Insurance Agent, Seattle, WA"
Henry Metro
May 7, 2024
5
out of
5
rating by Henry Metro
"Eli was very knowledgable and helpful with my insurance questions."
We responded:
"Henry, I'm pleased to hear that Eli was very knowledgeable and helpful with your insurance questions! Providing exceptional service and guidance is our priority, and we're grateful for your positive feedback. Feel free to reach out if you have any more questions or insurance needs in the future! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
William Broesamle
May 6, 2024
5
out of
5
rating by William Broesamle
"I just got off the phone with Jane who answered all of my questions knowledgeably and solved what I thought might be complicated problems easily and communicated what I had to do very clearly. Throughout our conversation she was positive, professional, and friendly. I couldn’t ask for more."
We responded:
"Thank you, William, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Jane, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! - Brian Chambers - State Farm Insurance Agent"
Hi There
May 4, 2024
5
out of
5
rating by Hi There
"Jane was great help today! Nice to see people loving what they do! Thanks again!"
We responded:
"Thank you for the wonderful review! Jane is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs. - Brian Chambers - State Farm Insurance Agent"