State Farm® Insurance Agent Brian Chambers

"Working with Theo Rosen at State Farm has been one of the best experiences I’ve ever had when it comes to obtaining home insurance. Even before I secured my current home, Theo went above and beyond by helping me with a quote for a property I ultimately didn’t get. What truly set her apart was her thoughtful and timely follow-up. She stayed engaged throughout the process, which made her the obvious choice when I finally purchased my new home. Theo genuinely cared about me as a customer. She took the time to understand my needs and made sure I had the best possible coverage for my new home. Her service was flawless and deeply human. I felt like I had a true partner in the process, not just an agent. I highly recommend Theo to anyone seeking an insurance agent who combines expertise with heartfelt customer care."

"Excellent customer service I am so happy you have Geraldine in your company she answer all my questions and help me with my process. I suggest with my friends because I am consider you are the best !"

"I had some questions about my renewing policy and was fortunate enough to be connected with Danelle. She was friendly, highly knowledgeable and was able to help me tweak policy limits to better fit my coverage needs. Great customer experience!"

"I spoke with Jane today. I had many questions and she answered all of them. She was very professional and friendly. Highly recommend!"

"Jane Cloninger did a thorough review along with excellent customer service walking me through the various coverages/limits needed on my new car. Top notch!"

"Eli was very helpful with assisting me in submitting my odometer for Drive Safe and Save to ensure my savings on my auto premium!"

"I had an outstanding experience with Jane Cloninger, who is Brian Chambers’s Senior Account Representative. Jane was incredibly professional, knowledgeable, and responsive, taking the time to understand my specific needs and providing tailored recommendations. The entire process was seamless and stress-free, and I truly appreciated their dedication to finding the perfect plan for me. I highly recommend Brian Chambers for anyone seeking top-notch insurance service."

"Danelle was helpful and extremely informative!! Handle everything quickly and efficiently. I would highly recommend."

"I recently had the pleasure of working with Theo, a State Farm insurance agent, and I couldn't be more satisfied with the experience. Theo helped me craft a policy with the right coverages and discounts tailored to my needs. She was incredibly knowledgeable and took the time to patiently explain each coverage option, ensuring I understood what was best for me. Theo went above and beyond, exceeding my expectations with her exceptional service. Her expertise and dedication made the entire process smooth and stress-free. I highly recommend Theo to anyone looking for a reliable and professional insurance agent. Thank you, Theo, for your outstanding support!"

"Theo was by far the best insurance agent I've ever worked with. Comprehensive, cordial, and yet non pushy! Bravo"

"Jane was professional and courteos. She is very well versed and assisted me with my request. Thank you for taking the time with me."

"I had a fantastic experience with Agent, Theo Rosen. She answered & explained my numerous questions. So knowledgeable & kind."

"Riley is very very helpful ! We appreciate the team."

"I’ve had great experiences with both Tyson and Riley. They were able to answer all my questions and get me set up with what I needed quickly."

"Jane and others at this office have always been very helpful for me!"

"Jane helped me with excellent customer service. She was cheerful, clear and concisely explained my options and helped me quickly get signed up for renter's insurance. A real gem!"

"Hi met with Jane Cloninger to update auto insurance and now I am getting Life Insurance. Jane made the process so easy to understand, explained in detail in a way that was EASY to understand. Highly recommend contacting Jane Cloninger for any of your insurance needs. Best customer service I have ever received. I was dreading working on the insurance, but Jane helped me through. Hung up feeling like she was a friend and resolved all my concerns. BEST call ever!"

"I have been with State Farm for a few years now and the customer service is outstanding! Prices seem fair. Recently got a call from Jane Cloninger stating my mortgage bank didn't have the correct information for payment on my insurance. Jane was quick to send State Farm Insurance information on my behalf. Along with that she called me to inform me of the call which I will be checking into. Again, Brian Chambers group is always taking great care of my interest!"

"I love working with Brian Chambers and his staff, especially Jane. As a first-time home buyer, I was overwhelmed by the numerous property insurance options and different coverage selections. Thankfully Jane was there to customize a plan for me to suit exactly what I needed, and to help me avoid repeat coverage under other policies. As for my auto policy with State Farm, I've had other agents in the past who scoffed at providing a hypothetical quote. For example, to add another car to an existing policy. Not with Jane. She made every effort to provide me a realistic hypothetical quote, including working out all potential discounts to help me make an informed decision before buying another car."

"Liz is exceptional, she gave me the best pricing for insurance and she was so patient while explaining everything. It was my first time buying insurance and she made sure I don't miss on anything, that too on Friday evening :), hats off. Thank you again Liz."

"Amazing !"

"Jane helped me sign up for renters insurance. She was helpful, and was proactive with making sure I was set up on time."

"The best insurance company, they offer the best coverage"

"Chambers State Farm offers a comprehensive range of coverage options that has something to suit everyone. Super recommended!!!"

"Zero stars I would like to preface this review but stating I am sure like many of you when you audit reviews you account for perfect ratings being bought and the most negative ratings being an angry customer venting. I am purely sharing my experience with this agency so you can make an informed decision about where you take your business. For context we are two mid 40’s drivers, no tickets, no accidents. We were carrying multiple policies (2 vehicles and home owners). We do not price shop insurances, bouncing around. We have carried these policies for multiple years with this agency. We chose a west Seattle agency because we reside in west Seattle. We have high credit scores. These are all important factors. We were just given a call that myself and the vehicle I drive would be dropped from our coverage. So here is the story of why I was dropped: I had to make a claim with State farm because while I was getting gas, a woman exited the convenience store jumped into her car and reversed into me. I was outside my car because I was pumping gas. She asked to make repairs off insurance. This made me very uncomfortable. We exchanged info and I made a claim to get my car fixed. Very cut and dry. At a gas station, not in my car, all on video. I had the misfortune approximately a month later of being rear ended. I was in stop and go traffic exiting off of I90 onto Highway 18. Anyone familiar with that drive knows you roll for miles before you can turn onto 18. So thats what I was doing, rolling for miles. For some reason, the driver behind me decided he wasn’t going to stop and crashed right into me. I had my brake fully applied and had appropriate space between myself and the driver in front of me. So I did not bounce into them. We exchanged info, the driver apologized and I went home. I contacted his insurance directly but could not get a hold of anyone so I reached out to state farm. I was told it was best to go directly through his insurance so that I would not have to pay my deductible. However I asked them to proceed since no one would return my call at his insurance company. I paid two separate deductibles and was told that after they sorted the claims if I was not at fault I would get my deductibles reimbursed. I went to the shop they preferred. I did not claim my rental car reimbursement and I made no medical claims on either accident. The vehicle was repaired and I was eventually reimbursed both deductibles. I was then dropped by my insurance. They were very “polite” and blamed it on underwriting. So I looked into underwriting. This is an example for context not my particular situation. cont next post Happy to post my call records— what call?"