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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Robert Atkinson

March 14, 2023

5  out of  5 rating by Robert Atkinson
"Jane Cloninger Personal Account Representative is amazing, so many people say they’re going to do this or that for you then you never hear from them again and they did nothing. Jane truly takes pride in providing the best information about your policy. She is excellent on the follow through and she even calls you back! Do not loose this employee StateFarm."

Sakshi Ojha

March 2, 2023

5  out of  5 rating by Sakshi Ojha
"Megan Stultz was absolutely amazing. She answered any and every question I had and was so easy to work with. Great rates and even better service!"

LaDow Court

March 1, 2023

5  out of  5 rating by LaDow Court
"Jane was very helpful !!! Thank you!"

Kimo Hunter

March 1, 2023

5  out of  5 rating by Kimo Hunter
"Jane was great to work with! Very helpful and friendly in answering my questions. I would highly recommend giving her a call for your insurance needs!"

Kendrick Barnes

February 28, 2023

1  out of  5 rating by Kendrick Barnes
"Simply put, their office was nearly useless. We attempted to sign up for life insurance through their office and it was extremely frustrating. We first did a questionnaire, then blood tests and urine tests. All of that felt totally normal. Then we were told we had waited to long for the tests and would have to redo the questionnaire. Weird but whatever. Then we received a letter (not a single phone call or email in advance) saying we had been denied because they had no payment method on file for us. Are you kidding? They were already billing us for auto and home every month and had no problem getting that money. Then they dropped my wife's auto coverage after one at fault accident, despite an otherwise perfect driving record from both of us. Finally, they dropped coverage for one of our vehicles without any notification. I found out when my loan holder sent me a letter saying my insurance had lapsed. So if you want an agent who isn't interested in helping you and will drop you at the first sign of trouble, then go with Brian Chambers. I am never going back to State Farm, and you shouldn't either."

Crystal Gonzales

February 24, 2023

5  out of  5 rating by Crystal Gonzales
"Jane was absolutely amazing very helpful and kind. The office was quick and efficient they helped every step of the way."

Pooja Hosanagara Nagendrappa

February 14, 2023

4  out of  5 rating by Pooja Hosanagara Nagendrappa
"Agent Megan was super helpful. Amazing service."

Sarah Wavers

February 13, 2023

5  out of  5 rating by Sarah Wavers
"Thank you Jane! You are awesome!"

Bryan Brown

February 13, 2023

5  out of  5 rating by Bryan Brown
"Quick and efficient quotes. Saved a lot of money shifting to them. Very pleasant interactions. Very responsive with any and all questions I have had. Absolutely recommend checking to compare"

Janelle B (elle)

February 11, 2023

5  out of  5 rating by Janelle B (elle)
"Great insurance agent, especially appreciate Jane's excellent customer service and communication. Thanks!"

Todd Burnstein

February 7, 2023

5  out of  5 rating by Todd Burnstein
"Thank you both Danell and Jane. Brian Chambers insurance is top notch, professional, intelligent, and family friendly."

James Scott

February 5, 2023

5  out of  5 rating by James Scott
"Jane Farden was incredibly helpful and patient with me as a first-time auto insurance buyer. She answered all my questions and gave me time to weigh my options. The process was smooth start to finish."

Scott King

January 18, 2023

5  out of  5 rating by Scott King
"All, A couple of years ago I changed my insurance provider after twenty years of coverage. I received a high premium increase, so I thought it was a good time to seek out estimates from multiple insurers, just to test the market. I was surprised see how competitive State Farm was. Their local office (Brian Chambers) provided a very detailed and comprehensive quote and their follow up was exceptional. We insured two homes and two autos. Brian and his staff continue to provide great service. My recent auto claim was complicated, but Brian personally helped to resolve it. I look forward to a long relationship with team Chambers! Thx, Scott"

Dominic Lupo

January 6, 2023

5  out of  5 rating by Dominic Lupo
"i have had Brian as an agent for 2 years. He has gone above and beyond helping me. His staff are also very friendly."

Di Huang

December 20, 2022

5  out of  5 rating by Di Huang
"Jane is very patient about my questions and provided several quotes with policy adjustments for me to consider. She is very responsive. The quotes are also very competitive. Update on 12/2022: I recently got a new car and the quote I got from Susie is very competitive. She also helped to switch my husband's account to agent Brian. Susie is very responsive and helped a lot to get my insurance in place before the new car delivery. Highly recommend!"

Ma. Sheena Mae Cerujano

December 20, 2022

5  out of  5 rating by Ma. Sheena Mae Cerujano
"She was very accommodating and provided answers to my questions and more with enthusiasm. She served with good professionalism and suggested advices that are to my benefit as a consumer. Thank you very much Sussie!"

K. Gomez

December 7, 2022

5  out of  5 rating by K. Gomez
"Called to get a few policy related questions answered. Liz was very helpful and went out of her way to also offer discounts to get me a better price. Was very happy with the experience. Will definitely recommend"

Justin Larson

December 3, 2022

5  out of  5 rating by Justin Larson
"I have been with State Farm for many years. I have recently been working with Jane who has been awesome to work with. She is very knowledgeable, friendly and always checking to see if I have any questions. I don't know alot about insurance so having someone like her to explain the different types of coverage and what everything means helps me feel comfortable should I ever need to use it."

Tiffany Smith

December 2, 2022

5  out of  5 rating by Tiffany Smith
"Juggling moving from state to state is already hard enough. It’s great when you have a insurance rep that can facilitate and answer all the questions on our policy. Liz is very friendly and would strongly recommend the Chambers agency to my relatives and friends."

Patty Sandoval

December 2, 2022

5  out of  5 rating by Patty Sandoval
"I've dealt with State Farm Insurance for over 40 years and my agent(s) at the 1500 W Dravus office Seattle, Wa. have never failed me. Today, for example, asking about an increase in my deductible to comply with my condo's HOA new ruling, Jane Farden was very amiable, explaining in great detail all the necessary things to know. She was courteous and very accommodating in answering all my questions and what I needed to do. I would recommend this in-surance company to anyone needing a policy or a question to be answered in general."

Bryan DeMartino

December 2, 2022

5  out of  5 rating by Bryan DeMartino
"Moving from Texas to Washington, Liz of Brian Chambers State Farm made the transition of our auto policy seamless. She is incredibly responsive and knowledgable of packages without being pushy. It is nice to know we have found an agent we can trust, and I would highly recommend the services of Brian Chambers' office."

Brenda Alvarez

December 2, 2022

5  out of  5 rating by Brenda Alvarez
"Called to get a renters insurance quote. Lizeth was very knowledgeable and so courteous on advising on further discounts. I am pleased with the service this agency provides and would highly recommend to community members."

Fuzz Russell

November 29, 2022

5  out of  5 rating by Fuzz Russell
"I really appreciate Jane for the assistance she gave me on our phone call! She was very helpful with my request! Thanks Jane. Fuzz Russell"

Drew Thomann

November 23, 2022

5  out of  5 rating by Drew Thomann
"Having recently moved to WA, Liz Trujillo and Brian Chambers were extremely pleasant and helpful when transferring my policies to their office. Liz in particular was very informative and transparent in regards to all of my questions about quote figures, discounts, etc. All around fantastic service."

Jeffrey Hunter

November 17, 2022

5  out of  5 rating by Jeffrey Hunter
"Jane Farden was great. She worked quickly and was efficient with all the information that was provided. Highly recommended."