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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Megan Talarek

July 9, 2025

5  out of  5
rating by Megan Talarek
"After moving to Washington and searching for auto insurance for my Tesla Model Y, State Farm quickly became the best choice to use for our insurance needs! Riley Wilkins from this office was super helpful and patient in assisting me in finalizing my insurance policies and answering all my questions efficiently! I’d definitely recommend working with Riley for your insurance needs!"
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María Saunders

July 8, 2025

5  out of  5
rating by María Saunders
"Jane was very helpful and patient! Lovely team to work with, thank you!"
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Mark Strand

July 7, 2025

5  out of  5
rating by Mark Strand
"This office is always very helpful and professional. Eli was able to help me with fixing a billing problem quickly and without issue"
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Vida Sisan

July 7, 2025

5  out of  5
rating by Vida Sisan
"We're very pleased with the value received. Eli was responsive, professional, and helpful. We are happy to be clients!"
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Sunu Rai

July 1, 2025

5  out of  5
rating by Sunu Rai
"Jane was able to help me get renter's insurance set up in no time."
We responded:
"Thank you so much for your thoughtful review! We’re so glad to hear Jane was able to make your process smooth. We appreciate your recommendation! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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Jeremy Spyridon

June 30, 2025

5  out of  5
rating by Jeremy Spyridon
"Brian's team is the best. So helpful. Jane just helped us figure out our life insurance. Thanks!"
We responded:
"Jeremy, Thank you for this amazing review! We’re so glad to hear Jane was able to help you to get the life insurance to protect you and the ones you love the most. We appreciate your recommendation! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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Dewald Oosthuizen

June 28, 2025

5  out of  5
rating by Dewald Oosthuizen
"Working with Theo Rosen at State Farm has been one of the best experiences I’ve ever had when it comes to obtaining home insurance. Even before I secured my current home, Theo went above and beyond by helping me with a quote for a property I ultimately didn’t get. What truly set her apart was her thoughtful and timely follow-up. She stayed engaged throughout the process, which made her the obvious choice when I finally purchased my new home. Theo genuinely cared about me as a customer. She took the time to understand my needs and made sure I had the best possible coverage for my new home. Her service was flawless and deeply human. I felt like I had a true partner in the process, not just an agent. I highly recommend Theo to anyone seeking an insurance agent who combines expertise with heartfelt customer care."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear Theo made such a positive impact. Her professionalism, knowledge, and dedication to meeting our customers’ specific insurance needs truly reflect the values of our team. We appreciate your recommendation and are grateful for the opportunity to serve you! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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Yuly Avila

June 27, 2025

5  out of  5
rating by Yuly Avila
"Excellent customer service I am so happy you have Geraldine in your company she answer all my questions and help me with my process. I suggest with my friends because I am consider you are the best !"
We responded:
"Yuly, I'm pleased to hear you had a 5-star experience with our team at State Farm! We're grateful for your positive feedback and are thrilled to have provided you with excellent service. If you ever need assistance with your insurance needs, feel free to reach out. - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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Chris Knorr

June 27, 2025

5  out of  5
rating by Chris Knorr
"I had some questions about my renewing policy and was fortunate enough to be connected with Danelle. She was friendly, highly knowledgeable and was able to help me tweak policy limits to better fit my coverage needs. Great customer experience!"
We responded:
"Thank you for such a detailed and glowing review! We’re proud to have Danelle on our team, she’s truly dedicated to finding the best coverage needs for each customer. We’re grateful for your trust and recommendation! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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M Wong

June 24, 2025

5  out of  5
rating by M Wong
"I spoke with Jane today. I had many questions and she answered all of them. She was very professional and friendly. Highly recommend!"
We responded:
"Thank you for the kind words! We’re so glad to hear Jane was able to answer all your questions and made the process smooth for you. We appreciate your recommendation! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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R. V. Cott

June 20, 2025

5  out of  5
rating by R. V. Cott
"Jane Cloninger did a thorough review along with excellent customer service walking me through the various coverages/limits needed on my new car. Top notch!"
We responded:
"Thank you so much for your thoughtful review! We’re so glad to hear Jane was able to provide you with an excellent customer service and made your process smooth. We appreciate your recommendation! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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Victoria Sherborne

June 17, 2025

5  out of  5
rating by Victoria Sherborne
"Eli was very helpful with assisting me in submitting my odometer for Drive Safe and Save to ensure my savings on my auto premium!"
We responded:
"Thank you for such a detailed and glowing review! We’re proud to have Eli on our team, he’s truly dedicated to finding the right solutions for each customer. We’re grateful for your trust and recommendation! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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Aleksey A.

May 7, 2025

5  out of  5
rating by Aleksey A.
"I had an outstanding experience with Jane Cloninger, who is Brian Chambers’s Senior Account Representative. Jane was incredibly professional, knowledgeable, and responsive, taking the time to understand my specific needs and providing tailored recommendations. The entire process was seamless and stress-free, and I truly appreciated their dedication to finding the perfect plan for me. I highly recommend Brian Chambers for anyone seeking top-notch insurance service."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear Jane made such a positive impact. Her professionalism, knowledge, and dedication to meeting our customers’ specific insurance needs truly reflect the values of our team. We appreciate your recommendation and are grateful for the opportunity to serve you! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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Danielle Jordan

May 1, 2025

5  out of  5
rating by Danielle Jordan
"Danelle was helpful and extremely informative!! Handle everything quickly and efficiently. I would highly recommend."
We responded:
"Thank you for the kind words! We’re so glad to hear Danelle was able to help quickly and efficiently. Providing clear, helpful insurance guidance is what we aim for, and we’re happy she made the process smooth for you. We appreciate your recommendation! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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Janakiraman Venkatraman

April 15, 2025

5  out of  5
rating by Janakiraman Venkatraman
"I recently had the pleasure of working with Theo, a State Farm insurance agent, and I couldn't be more satisfied with the experience. Theo helped me craft a policy with the right coverages and discounts tailored to my needs. She was incredibly knowledgeable and took the time to patiently explain each coverage option, ensuring I understood what was best for me. Theo went above and beyond, exceeding my expectations with her exceptional service. Her expertise and dedication made the entire process smooth and stress-free. I highly recommend Theo to anyone looking for a reliable and professional insurance agent. Thank you, Theo, for your outstanding support!"
We responded:
"Thank you for such a detailed and glowing review! We’re proud to have Theo on our team, she’s truly dedicated to finding the right solutions for each customer. It’s great to hear that her patience, expertise, and attention to detail made your experience such a positive one. We’re grateful for your trust and recommendation! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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Michael Hoff

March 13, 2025

5  out of  5
rating by Michael Hoff
"Theo was by far the best insurance agent I've ever worked with. Comprehensive, cordial, and yet non pushy! Bravo"
We responded:
"Thank you! We’re so glad to hear that Theo stood out as the best agent you’ve worked with. Her approach is always thorough and respectful, and we’re thrilled that came through in your experience. We appreciate the kind words! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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Barbara Middleton

February 28, 2025

5  out of  5
rating by Barbara Middleton
"Jane was professional and courteos. She is very well versed and assisted me with my request. Thank you for taking the time with me."
We responded:
"Thank you for your kind feedback! Jane is a true professional, and we’re glad she was able to assist you with care and expertise. We’ll be sure to share your appreciation with her. Thanks again for choosing us! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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Christie M. Landry

February 19, 2025

5  out of  5
rating by Christie M. Landry
"I had a fantastic experience with Agent, Theo Rosen. She answered & explained my numerous questions. So knowledgeable & kind."
We responded:
"Thank you for the wonderful review! We’re so glad Theo was able to answer your questions with care and clarity. Her kindness and knowledge really make her a standout, and we’re grateful she made your experience fantastic! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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Sarah Morrow

January 28, 2025

5  out of  5
rating by Sarah Morrow
"Riley is very very helpful ! We appreciate the team."
We responded:
"Thank you, Sarah! I'm happy to know that Riley and the team were able to assist you effectively. We truly appreciate your kind words and look forward to helping with any future insurance needs you may have. Feel free to reach out anytime!"
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David Sanchez

January 18, 2025

5  out of  5
rating by David Sanchez
"I’ve had great experiences with both Tyson and Riley. They were able to answer all my questions and get me set up with what I needed quickly."
We responded:
"David, I'm glad to hear about your positive experiences with Tyson and Riley! It's wonderful that they were able to answer all your questions and get you set up quickly. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Chelsey Morar

December 19, 2024

5  out of  5
rating by Chelsey Morar
"Jane and others at this office have always been very helpful for me!"
We responded:
"I'm glad to hear that Jane and the team have been so helpful to you, Chelsey! We appreciate your feedback and are here to assist with any future needs or questions you may have. Thank you for choosing us!"
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Katy Lynch

November 15, 2024

5  out of  5
rating by Katy Lynch
"Jane helped me with excellent customer service. She was cheerful, clear and concisely explained my options and helped me quickly get signed up for renter's insurance. A real gem!"
We responded:
"Katy, thank you for your wonderful review! I'm glad Jane could provide you with such cheerful and clear service. It's great to know she helped you quickly get set up with renter's insurance. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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Viki S

November 15, 2024

5  out of  5
rating by Viki S
"Hi met with Jane Cloninger to update auto insurance and now I am getting Life Insurance. Jane made the process so easy to understand, explained in detail in a way that was EASY to understand. Highly recommend contacting Jane Cloninger for any of your insurance needs. Best customer service I have ever received. I was dreading working on the insurance, but Jane helped me through. Hung up feeling like she was a friend and resolved all my concerns. BEST call ever!"
We responded:
"Viki, thank you for sharing your experience! I'm glad Jane could make updating your auto insurance and getting life insurance so straightforward. It's wonderful to know she provided clear explanations and exceptional customer service. We appreciate your recommendation and are always here to help with any future insurance needs. - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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Gale R Simpson

September 16, 2024

5  out of  5
rating by Gale R Simpson
"I have been with State Farm for a few years now and the customer service is outstanding! Prices seem fair. Recently got a call from Jane Cloninger stating my mortgage bank didn't have the correct information for payment on my insurance. Jane was quick to send State Farm Insurance information on my behalf. Along with that she called me to inform me of the call which I will be checking into. Again, Brian Chambers group is always taking great care of my interest!"
We responded:
"Thank you so much for your continued trust and kind words. It truly means the world to us to know that you’ve had consistently outstanding service over the years. We’re especially grateful you took the time to highlight Jane’s dedication, she genuinely cares about making sure everything runs smoothly for our customers, and your experience is a perfect example of that. We’re honored to have earned your loyalty and will always go the extra mile to protect your interests. From all of us at the Brian Chambers team, thank you for being such a valued part of our State Farm family! - Brian Chambers - State Farm Insurance Agent, Seattle, WA"
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Kyle Lei

August 16, 2024

5  out of  5
rating by Kyle Lei
"I love working with Brian Chambers and his staff, especially Jane. As a first-time home buyer, I was overwhelmed by the numerous property insurance options and different coverage selections. Thankfully Jane was there to customize a plan for me to suit exactly what I needed, and to help me avoid repeat coverage under other policies. As for my auto policy with State Farm, I've had other agents in the past who scoffed at providing a hypothetical quote. For example, to add another car to an existing policy. Not with Jane. She made every effort to provide me a realistic hypothetical quote, including working out all potential discounts to help me make an informed decision before buying another car."
We responded:
"Hey Kyle, Thanks for the awesome review! I'm glad to hear that Jane was able to help you navigate your property insurance options and customize a plan that fits your needs. It's great that she could also provide a realistic hypothetical quote for your auto policy. We appreciate your trust in our office and are here for any future needs or questions. - Brian Chambers - State Farm Insurance Agent, Seattle, WA"